Terms and Conditions | Gold Beautique Ltd | Beauty Academy and Treatments

Gold Beautique Ltd

Terms and Conditions

Gold Beautique Ltd aims to create an environment where everyone feels safe, comfortable and relaxed. By booking an appointment, attending a treatment or using any service provided by Gold Beautique Ltd, you confirm that you have read, understood and agree to follow these Terms and Conditions.

Gold Beautique Ltd reserves the right to update these Terms and Conditions when required. The latest version will always be available through the Gold Beautique website. www.goldbeautique.com/termsandconditions

Booking Appointments & Deposits

A deposit is required to secure your appointment booking or service.

Deposits are non-refundable unless Gold Beautique Ltd is unable to accommodate your booking.

You will receive confirmation of your appointment booking via email. An email reminder or SMS reminder will also be sent 24 hours prior to your appointment. Confirmations differ depening on what platform you book on. Booking platforms available are www.goldbeautique.com, treatwell and fresha. If the booking platofrm requires the payment in full, this will be classed as the deposit.

Gold Beautique Ltd may request photographic identification when booking appointments.

Appointment Changes, Cancellations & Rescheduling

Changes to your appointment are not permitted within 48 hours of your booking time.

Appointments can be changed free of charge before this timeframe by contacting Gold Beautique Ltd. You will only be permitted one opportunity to reschedule your appointment.

Your rescheduled appointment must take place within one calendar month of the original booking date.

If you arrive at your appointment visibly unwell, you may be refused entry and your deposit will be lost

If you require an appointment more than one month in advance, please contact Gold Beautique Ltd and we will try to accommodate your request where possible.

Arrival Requirements & Personal Responsibility

Clients are required to keep their belongings together and wash their hands on arrival where requested.

Please ensure you arrive on time for your appointment.

If you arrive early, please contact your beautician before entering, as they may be completing another treatment or attending to another client.

Late arrival may result in your appointment being cancelled or shortened. This decision will be at the discretion of the beautician.

Late arrivals and missed appointments will result in the loss of your deposit.

Gold Beautique Ltd reserves the right to decide whether future bookings can be accepted following repeated lateness or missed appointments.

Children, Guests & Additional Persons

Please contact Gold Beautique Ltd if you are planning to attend your appointment with babies, children, friends, partners, any other persons or pets.

This is at the discretion of the beautician.

You remain fully responsible for any children attending with you during your appointment.

If you do not inform Gold Beautique Ltd beforehand, you may be refused entry and your deposit may be lost.

For Semi-Permanent Make-Up treatments, you must attend alone and no additional persons are permitted.

For intimate treatments, additional persons are not permitted unless you are attending as a parent or guardian where appropriate.

No guests are permitted for training and courses.

Mobile Appointments

Mobile appointments must be booked directly through Gold Beautique Ltd.

A non-refundable deposit is required for mobile appointments. Mobile appointment prices vary. The cost will be finalized prior to appointment.

The deposit can be purchased through the Gold Beautique Ltd online shop.

Payments

The remaining balance of your treatment can be paid by cash or card on arrival.

Opening Hours & Additional Appointment Fees

Gold Beautique Ltd opening hours are:

Monday – Friday: 9:00am – 9:00pm
Saturday – Sunday: 11:00am – 7:00pm

Appointments outside standard appointment times will incur an additional fee:

Monday – Friday appointments before 10:00am or after 7:00pm
Saturday – Sunday appointments before 11:00am or from 6:00pm onwards

Please contact Gold Beautique Ltd to request these appointments. Once approved, the appointment time will be made available to book.

A deposit is still required.

Age Requirements

Clients under the age of 18 must have a parent or guardian present and complete a parental/guardian consent form.

Treatments will not be performed on clients under the age of 16.

Some treatments have a minimum age requirement of 18.

Please check with Gold Beautique Ltd before booking if you are unsure whether you meet the age requirements for your chosen treatment.

Consultation Forms & Client Information

A consultation form must be completed before any treatment begins.

You have a responsibility to ensure all information provided is accurate, complete and truthful.

The therapist relies on the information provided to deliver a safe and effective treatment.

You accept responsibility for any incorrect or incomplete information provided.

You must inform your therapist if your health, medication, allergies or circumstances change.

Contraindications & Treatment Suitability

Before receiving any treatment, clients must disclose all relevant medical information, including but not limited to:

Medical conditions
Allergies
Medication
Skin conditions
Previous reactions to treatments
Recent cosmetic procedures
Pregnancy or breastfeeding
Any other information that may affect treatment suitability

Gold Beautique Ltd reserves the right to refuse, postpone or adapt any treatment where a contraindication is identified or where the treatment is considered unsuitable.

The therapist’s decision regarding treatment suitability is made with the safety and wellbeing of the client as the priority.

Failure to provide accurate or complete information may affect treatment safety, results and Gold Beautique Ltd’s ability to assess any concerns following treatment.

Treatment Preparation & Aftercare

Clients are responsible for attending their appointment having read and understood all relevant pre-treatment preparation and aftercare guidance. This is available on the treatment pages in the menu.

The therapist will explain any requirements necessary to ensure a safe and effective treatment.

Failure to follow preparation or aftercare instructions may affect treatment results and Gold Beautique Ltd cannot be held responsible where guidelines have not been followed. In some cases if preparation guidelines have not been followed the appointment may be cancelled. You will forfeit your deposit. All necessary information can be found on the treatment pages in the menu.

Treatment Results

All beauty treatments are individual and results may vary from person to person.

Gold Beautique Ltd cannot guarantee specific results, treatment longevity or outcomes as these can be affected by factors including:

Skin type
Lifestyle
Natural hair growth
Age
Healing response
Previous treatments
Client preparation
Client aftercare

Clients understand that treatments are performed based on professional assessment and individual suitability.

Following all preparation and aftercare advice will help achieve the best possible results.

Comfort During Treatment

If you feel uncomfortable at any point during a service provided by Gold Beautique Ltd, you must inform your therapist and/or manager immediately.

Your comfort and wellbeing are important, and concerns should be communicated during the treatment so they can be addressed appropriately.

Treatment Bed Weight Limit & Safety

For health and safety reasons, the maximum permitted client weight for treatments requiring use of the beauty bed is 120 kg.

If you exceed this weight limit, it is your responsibility to inform Gold Beautique Ltd before your appointment.

This requirement is in place to ensure the safety of both the client and therapist and to ensure treatment equipment is used appropriately.

Gold Beautique Ltd reserves the right to refuse or postpone treatment where the safety of the client, therapist or equipment may be compromised.

Safety & Equipment Requirements

Gold Beautique Ltd uses professional equipment designed to support safe treatment delivery.

Clients must inform Gold Beautique Ltd of any circumstances that may affect the safe completion of a treatment.

Gold Beautique Ltd reserves the right to refuse or modify treatment where there is a health and safety concern.

Personal Belongings

Clients are requested to bring only essential items to Gold Beautique Ltd.

Gold Beautique Ltd will not be liable for lost or damaged personal belongings.

Any items left at the facility must be collected within seven days. Items not collected within this timeframe may be disposed of.

Client Confidentiality & Data Protection

Gold Beautique Ltd collects and stores client information to ensure treatments can be carried out safely and effectively.

All client information is treated confidentially and stored securely.

Information provided by clients may be used for:

Treatment records
Consultation purposes
Appointment communication
Treatment safety
Legal requirements

Client information will not be shared with third parties unless required by law or where appropriate consent has been provided.

Gold Beautique Ltd handles client information in accordance with applicable data protection legislation.

Client Behaviour

Gold Beautique Ltd is committed to providing a safe, professional and respectful environment.

Discrimination of any kind will not be tolerated.

Foul language, disrespectful behaviour or inappropriate conduct will not be accepted.

Clients must behave respectfully while attending Gold Beautique Ltd.

Gold Beautique Ltd reserves the right to stop a treatment and ask a client to leave where behaviour is considered unacceptable.

Health, Safety & Policies

All clients are required to observe and follow all health, safety, security and other regulations set out by Gold Beautique Ltd.

Gold Beautique Ltd reserves the right to terminate services for any person who breaches these Terms and Conditions.

Where services are terminated due to a breach of these Terms and Conditions:

The client will be required to pay for the remainder of their treatment.
Deposits will not be refunded.
Future bookings may be refused.

Photography & Marketing

Before and after photographs may be taken as evidence of treatment results and for future reference.

Permission to use images for marketing, advertising or social media purposes will be requested separately.

Images will only be used for marketing purposes where appropriate consent has been provided.

Reviews & Feedback

Gold Beautique Ltd values client feedback and welcomes honest reviews.

If you are unhappy with any aspect of your treatment, please contact Gold Beautique Ltd directly within 14 days so we have the opportunity to discuss your concerns and work towards a resolution.

Clients are encouraged to provide genuine feedback based on their own experience.

Refund Policy

Refunds are not permitted unless otherwise stated within these Terms and Conditions or where required by law.

Retail Products & Online Purchases

Where applicable, products purchased from Gold Beautique Ltd are subject to the relevant consumer rights regulations.

Due to hygiene reasons, opened or used products cannot be returned unless they are faulty.

Clients are responsible for ensuring they have selected the correct products and followed any product instructions provided.

Complaints Procedure

In the unlikely event that you are unhappy with your service, please contact Gold Beautique Ltd within 14 days to discuss your concerns.

Gold Beautique Ltd will review your complaint and aim to resolve any concerns professionally and fairly.

If a formal reply is required, Gold Beautique Ltd will aim to respond within 30 working days.

Promotional Offers, Gift Cards & Store Credit Terms

Promotional offers, discounts, loyalty rewards, gift cards, treatment packages and store credit provided by Gold Beautique Ltd are subject to the following terms and conditions.

Promotional Offers

Promotional offers cannot be used in conjunction with any other offer, discount or promotion.

This includes, but is not limited to:

Loyalty cards
Discount codes
Promotional credits
Special offers
Treatment packages

Only one promotional offer may be redeemed per booking unless otherwise stated by Gold Beautique Ltd.

Promotional offers are subject to availability and may be withdrawn or amended at any time.

Promotional Leaflets & Vouchers

Promotional leaflets and promotional vouchers are limited to one per person.

Gold Beautique Ltd reserves the right to refuse multiple redemptions where a promotion has already been used or where the offer terms have not been met.

Treatment Packages, Gift Cards & Store Credit

Treatment packages, gift cards and store credit are valid for 12 months from the date of purchase.

Deposits are still required when booking appointments using treatment packages, gift cards or store credit.

Where applicable, the deposit amount will be refunded upon completion of the treatment.

Treatment packages, gift cards and store credit are:

Non-refundable.
Non-transferable.
Cannot be exchanged for cash.

Gift cards, treatment packages and store credit cannot be transferred to another person unless agreed by Gold Beautique Ltd.

Booking Using Promotions, Gift Cards or Store Credit

Clients must inform Gold Beautique Ltd if they intend to use a promotional offer, gift card, treatment package or store credit at the time of booking.

Failure to provide this information may result in the booking being processed at the standard treatment price.

All standard booking, cancellation and deposit policies remain applicable when using promotional offers, gift cards, treatment packages or store credit.

All content, materials, publications, training resources, manuals, documents, images, designs and written materials created and distributed by Gold Beautique Ltd remain the intellectual property of Gold Beautique Ltd unless otherwise stated.

No part of any Gold Beautique Ltd publication, material or resource may be:

Copied
Rewritten
Reproduced
Distributed
Shared
Modified
Republished
Used commercially

without prior written permission from Gold Beautique Ltd or unless permitted under the provisions of the Copyright, Designs and Patents Act 1988.

Any person found to be breaching copyright may be liable for criminal prosecution and/or civil damages.

All materials and publications provided by Gold Beautique Ltd are supplied solely for the intended purchaser or client and must not be shared, reproduced or used by any other person without written permission.

This includes, but is not limited to:

Treatment guides
Training manuals
Course materials
Business guides
Client resources
Digital documents
Images and marketing materials

Gold Beautique Ltd reserves the right to take appropriate action where copyright infringement occurs.

Eyelash Treatments

Gold Beautique Ltd offers a range of professional eyelash treatments. Before booking, clients must ensure they have selected the correct treatment and fully understand the service they are booking.

Information regarding treatment types, preparation requirements, aftercare and frequently asked questions can be found on the Gold Beautique website.

Clients are responsible for following all pre-treatment advice and aftercare instructions. Failure to follow these guidelines may result in reduced treatment longevity, unsatisfactory results or possible damage to the natural eyelashes.

Gold Beautique Ltd cannot be held responsible where pre-treatment guidance or aftercare instructions have not been followed.

Eyelash Treatment Consultations & Patch Testing

A patch test must be completed at least 24 hours prior to treatment.

It is the client's responsibility to book and attend a patch test before their appointment.

Patch tests can be booked free of charge through:

www.goldbeautique.com/bookonline

A patch test does not guarantee that a reaction will not occur.

If you experience any signs of a reaction following a patch test or treatment, you must contact Gold Beautique Ltd as soon as possible.

If a reaction is severe, you should seek medical attention immediately.

Gold Beautique Ltd reserves the right to refuse treatment where a patch test has not been completed when required.

Eyelash Extensions

Treatment Selection

Clients must ensure they have booked the correct eyelash extension treatment.

Gold Beautique Ltd offers different eyelash extension services, and each treatment has different results, maintenance requirements and expected longevity.

Clients should consider their desired look, natural lash condition and maintenance requirements when selecting a treatment.

Eyelash Extensions – Infills

Gold Beautique Ltd does not infill eyelash extensions applied by another lash technician or salon.

Clients attending with existing eyelash extensions from elsewhere may be required to have a removal and a new set applied.

Infills are suitable where approximately 50% of eyelash extensions remain.

If less than 50% of extensions remain, the appointment will be classed as a new full set.

Clients must book the correct appointment time.

If insufficient time has been booked to complete the required treatment, Gold Beautique Ltd reserves the right to cancel the appointment and the deposit will be lost.

Mini Fills

A “mini fill” is not intended to be used as a regular method of maintaining eyelash extensions.

If your previous eyelash extension appointment was more than two weeks ago, you must book a standard infill appointment.

Booking an incorrect appointment type may result in your treatment not being completed within the allocated time and your deposit may be lost.

Express Individual & Express Cluster Lashes

Express Individual and Express Cluster eyelash extensions are designed to last for up to one week.

These treatments are not designed to be infilled.

Clients requiring longer-lasting eyelash extensions should book a suitable individual lash extension treatment.

Professional removal is highly recommended.

Eyelash Extension Preparation & Aftercare

Clients must follow all preparation and aftercare guidance provided by Gold Beautique Ltd.

Failure to follow aftercare instructions may affect:

Retention
Longevity
Appearance of the lashes
Condition of the natural eyelashes

Mascara must not be worn with eyelash extensions. The full list of aftercare instructions can be found on the treatment page.

If the therapist is unable to properly clean the eyelashes due to mascara or product build-up, removal of the eyelash extensions may be required before a new treatment can take place.

Natural Lash Health

Eyelash extensions are applied to the natural eyelashes and results depend on the condition, strength and growth cycle of the client's natural lashes.

Gold Beautique Ltd will assess the condition of the natural eyelashes before treatment.

Where the natural eyelashes are unsuitable, damaged or too weak to safely complete the treatment, Gold Beautique Ltd reserves the right to refuse or modify the service.

Lash Lift & Korean Lash Lift Treatments including Lash Lift Reversal

A lash lift is a chemical treatment designed to enhance and lift the natural eyelashes.

Lash lifts are generally only performed once within a 4–6 week period.

The condition and strength of the client's natural eyelashes will determine whether a treatment can safely be performed sooner.

Repeated treatments outside professional guidance may affect the condition of the natural eyelashes.

Lash Lift Reversal Treatments

A lash lift reversal is a corrective treatment intended to reduce or reverse the effect of a previous lash lift.

Before a reversal is performed, Gold Beautique Ltd will assess the condition of the natural eyelashes to determine whether the treatment is suitable.

A lash lift reversal:

Cannot guarantee that lashes will return immediately to their original appearance.
May not completely remove the lift or curl.
Depends on the condition and natural growth cycle of the eyelashes.

Where lashes are weak, damaged, brittle or unsuitable for further chemical treatment, Gold Beautique Ltd may recommend allowing the lashes time to recover rather than performing a reversal.

Lash Lift Reversal Risks

As a chemical treatment, lash lift reversal carries potential risks including:

Dryness
Brittleness
Weakening of the natural lashes
Lash breakage
Changes to lash texture

Clients must disclose any previous lash treatments, reactions, allergies, medication, skincare products or other relevant information before treatment.

Gold Beautique Ltd cannot be held responsible for damage caused where relevant information has not been disclosed or where aftercare instructions have not been followed.

Eyelash Treatment Results

Results vary from person to person depending on:

Natural lash condition
Lash growth cycle
Lifestyle
Products used
Preparation and aftercare

Gold Beautique Ltd cannot guarantee exact results or treatment longevity.

Clients are responsible for following all advice provided to achieve the best possible results.

Eyelash Treatment Aftercare

Clients must follow all aftercare advice provided following eyelash treatments.

Failure to follow aftercare guidance may result in reduced longevity or affect the final result.

If a client has any concerns following a treatment, they should contact Gold Beautique Ltd as soon as possible so the treatment can be assessed.

Brow Treatments, Tinting & Threading

Gold Beautique Ltd offers a range of professional brow treatments, including brow waxing, brow tinting, threading, brow lamination and brow shaping.

Clients must ensure they have selected the correct treatment and understand the service they are booking before attending their appointment.

Information regarding treatment preparation, aftercare and frequently asked questions can be found on the Gold Beautique website.

Clients are responsible for following all pre-treatment guidance and aftercare instructions provided.

Gold Beautique Ltd cannot be held responsible where pre-treatment guidelines or aftercare advice have not been followed.

Patch Testing

A patch test must be completed where required before certain brow treatments.

It is the client's responsibility to arrange and attend a patch test prior to treatment.

Patch tests can be booked free of charge through the Gold Beautique Ltd online booking system.

A patch test does not guarantee that a reaction will not occur.

If you experience any signs of a reaction following a patch test or treatment, you must contact Gold Beautique Ltd as soon as possible.

If a reaction is severe, you should seek medical attention immediately.

Gold Beautique Ltd reserves the right to refuse treatment where a required patch test has not been completed.

Brow Waxing

A heat test will be completed before the brow waxing treatment begins.

Clients must advise the therapist immediately if the wax feels too hot or uncomfortable during treatment.

Although waxing equipment is regularly maintained, clients must communicate any concerns during the treatment.

The desired eyebrow shape will be discussed prior to treatment.

Clients should understand that eyebrow shaping is based on their natural brow shape, facial features, hair growth patterns and the condition of the existing brow hair.

Gold Beautique Ltd will work with the client to achieve the desired result where possible, however exact results cannot always be guaranteed.

Brow Tinting

Brow tinting enhances the appearance of the natural eyebrow hair by adding colour.

Clients should understand that tint results vary depending on:

Natural brow hair colour
Hair thickness
Skin type
Previous treatments
Individual response to the tint

Brow tint colour may appear darker immediately following treatment.

The colour will gradually soften and lift over approximately the first 48 hours.

Clients must follow all aftercare instructions provided to maintain the longevity of the treatment.

Brow Lamination

Brow lamination is a treatment designed to straighten, smooth and enhance the appearance of the natural brow hairs.

Brow lamination treatments are generally only performed once within a 4–6 week period.

The condition and natural hair type of the brows will determine whether a repeat treatment can safely be completed sooner.

Repeated treatments too frequently may affect the condition of the natural brow hairs.

Clients must follow all aftercare instructions provided following brow lamination.

Failure to follow aftercare guidance may affect the longevity and final result of the treatment.

Brow Threading

Brow threading is a hair removal treatment using specialist threading techniques to shape and define the eyebrows.

Clients should understand that temporary redness, sensitivity or irritation may occur following threading.

Clients should advise Gold Beautique Ltd of any relevant skin conditions, sensitivities, allergies, medication or recent facial treatments before treatment begins.

Threading will not be performed over broken, irritated, infected or unsuitable skin.

Facial Threading

Facial threading may be used to remove unwanted facial hair from areas including, but not limited to:

Upper lip
Chin
Sides of the face
Cheeks
Other suitable facial areas discussed during consultation

Clients may experience temporary redness, sensitivity or irritation following facial threading.

Clients must disclose any relevant skin conditions, allergies, medication, recent facial treatments or circumstances that may affect the suitability of the treatment.

Facial threading will not be carried out on areas where the skin is broken, irritated, infected or unsuitable for treatment.

Treatment Results & Aftercare

Results vary between clients and depend on individual hair growth, skin type, lifestyle, preparation and aftercare.

Gold Beautique Ltd cannot guarantee a specific result or treatment longevity.

Clients must follow all aftercare instructions provided to ensure the best possible results.

If a client experiences any concerns following a treatment, they should contact Gold Beautique Ltd as soon as possible so the treatment can be assessed.

Spray Tan Treatments

Gold Beautique Ltd offers professional spray tan treatments designed to enhance the appearance of the skin with a natural-looking tan.

Clients must ensure they have selected the correct spray tan treatment and understand the service they are booking before attending their appointment.

Information regarding treatment preparation, aftercare and frequently asked questions can be found on the Gold Beautique website.

Clients are responsible for following all pre-treatment preparation and aftercare guidance provided.

Gold Beautique Ltd cannot be held responsible where preparation guidelines or aftercare instructions have not been followed.

Patch Testing

A patch test may be required prior to treatment where applicable.

It is the client's responsibility to arrange and attend any required patch test before their appointment.

A patch test does not guarantee that a reaction will not occur.

If you experience any signs of a reaction following a patch test or spray tan treatment, you must contact Gold Beautique Ltd as soon as possible.

If a reaction is severe, you should seek medical attention immediately.

Gold Beautique Ltd reserves the right to refuse treatment where a required patch test has not been completed.

Spray Tan Preparation

Clients should follow all preparation advice provided before attending their spray tan appointment.

Preparation is essential to achieve the best possible result and longevity of the tan.

Clients should ensure the skin is prepared appropriately before treatment, including following any exfoliation and product guidance provided by Gold Beautique Ltd.

Failure to follow preparation instructions may affect the final result of the spray tan.

Spray Tan Results

Spray tan results vary between clients depending on factors including:

Natural skin tone
Skin type
Preparation
Aftercare
Lifestyle
Individual response to the tanning solution

A guide colour is included within the spray tan solution.

The full result of the spray tan will not be visible until the solution has been washed off.

The final colour result will be discussed during your consultation.

Gold Beautique Ltd cannot guarantee an exact shade or colour result as individual skin types respond differently to tanning products.

Spray Tan Aftercare

Clients must follow all aftercare instructions provided following their spray tan treatment.

Aftercare is essential to maintain an even, long-lasting result.

Failure to follow aftercare advice may result in:

Reduced longevity
Uneven fading
Patchiness
A different colour result than expected

Gold Beautique Ltd cannot be held responsible where aftercare instructions have not been followed.

Reactions & Skin Sensitivity

A spray tan may cause sensitivity or an allergic reaction in some individuals.

Clients must inform Gold Beautique Ltd of any allergies, sensitivities, skin conditions, medication or other relevant information before treatment.

If you experience any unusual reaction following your treatment, contact Gold Beautique Ltd as soon as possible.

For severe reactions, seek medical attention immediately.

Waxing & Hair Removal Treatments

Gold Beautique Ltd offers professional waxing and hair removal treatments for both male and female clients.

Waxing treatments may be available for various areas of the body, including but not limited to:

Eyebrows
Upper lip
Chin
Face
Neck
Sides of face
Underarms
Arms
Hands and fingers
Legs
Toes and feet
Bikini line
Brazilian waxing
Hollywood waxing
Buttocks
Chest
Stomach/abdomen
Back
Shoulders
Other suitable areas discussed during consultation

All waxing treatments are subject to consultation, skin suitability and the professional judgement of the therapist.

Gold Beautique Ltd reserves the right to refuse or adapt a treatment where the skin is unsuitable, a contraindication is identified, or treatment cannot be carried out safely.

Waxing Consultation & Client Information

Before any waxing treatment, clients must complete any required consultation information accurately and truthfully.

Clients must inform Gold Beautique Ltd of any:

Allergies or sensitivities
Skin conditions
Medication being taken
Recent cosmetic treatments
Recent tanning or sun exposure
Previous reactions to waxing or hair removal treatments
Other circumstances that may affect the suitability of treatment

Clients are responsible for providing accurate information. Failure to disclose relevant information may affect the safety and outcome of the treatment.

Clients must inform the therapist if their health or circumstances change before future appointments.

Patch Testing

A patch test may be required before certain treatments where applicable.

It is the client's responsibility to arrange and attend any required patch test before treatment.

A patch test does not guarantee that a reaction will not occur.

If you experience any signs of a reaction following a patch test or waxing treatment, you must contact Gold Beautique Ltd as soon as possible.

If a reaction is severe, you should seek medical attention immediately.

Gold Beautique Ltd reserves the right to refuse treatment where a required patch test has not been completed.

Waxing Preparation

Clients should ensure the hair is a suitable length for waxing before attending their appointment.

Clients should avoid applying heavy oils, creams or products to the treatment area before waxing, as this may affect the effectiveness of the treatment.

Clients should not wax over areas that are:

Broken
Irritated
Sunburnt
Infected
Inflamed
Damaged

If the skin is considered unsuitable for waxing, Gold Beautique Ltd may refuse or postpone treatment.

Heat Testing

A heat test will be carried out before waxing begins.

Clients must advise the therapist immediately if the wax feels too hot or uncomfortable during the treatment.

Although waxing equipment is regularly maintained, clients must communicate any concerns during the treatment to allow the therapist to respond appropriately.

Female Waxing

Female waxing treatments may include facial, body and intimate waxing, depending on the treatment selected.

Clients should maintain appropriate personal hygiene before attending their appointment.

Female intimate waxing may include bikini line, Brazilian and Hollywood waxing where suitable.

Intimate waxing will only be performed where the skin is suitable and the treatment can be carried out safely and professionally.

Clients must inform the therapist of any relevant medical conditions, medication, pregnancy, skin sensitivity, allergies or recent treatments that may affect the suitability of intimate waxing.

Male Waxing

Male waxing treatments may include facial, body and intimate waxing, depending on the treatment selected.

Areas may include:

Chest
Stomach
Back
Shoulders
Arms
Legs
Underarms
Face
Bikini/groin area
Other suitable areas discussed during consultation

Clients should maintain appropriate personal hygiene before attending their appointment.

Male waxing is a professional beauty treatment. Gold Beautique Ltd maintains professional boundaries at all times.

Any inappropriate behaviour, comments, requests or conduct will not be tolerated.

The treatment will be stopped immediately if a client behaves inappropriately or makes the therapist feel uncomfortable.

Intimate Waxing

Intimate waxing is a professional treatment carried out with appropriate hygiene standards and professional boundaries.

During intimate waxing, the therapist may require the client to adjust their position or clothing to safely access the treatment area.

Professional draping and client dignity will be maintained throughout the treatment.

Clients must communicate any discomfort, concerns or changes during the treatment.

Gold Beautique Ltd reserves the right to refuse or stop intimate waxing where:

The skin is unsuitable for treatment.
There is a risk of injury or skin damage.
The client behaves inappropriately.
Professional boundaries are not respected.
The treatment cannot be safely completed.

Possible Reactions Following Waxing

Waxing may cause temporary reactions, including:

Redness
Sensitivity
Mild irritation
Small bumps
Tenderness
Ingrown hairs
Bruising
Skin lifting

These reactions can vary between clients depending on skin type, sensitivity, medication, skincare products and individual response.

Clients should follow all aftercare guidance provided by Gold Beautique Ltd.

Waxing Aftercare

Aftercare instructions must be followed to maintain skin health and reduce the risk of irritation.

Clients may be advised to avoid the following after waxing:

Hot baths or showers
Saunas and steam rooms
Swimming
Excessive heat
Sun exposure
Tanning products
Heavy exercise
Tight clothing
Perfumed products on the treated area
Excessive exfoliation immediately after treatment

Clients should follow the recommended aftercare guidance provided for their specific treatment.

Gold Beautique Ltd cannot be held responsible where aftercare instructions have not been followed.

Waxing Results

Results vary between clients depending on:

Natural hair growth
Hair thickness
Skin type
Hormonal changes
Lifestyle
Aftercare

Gold Beautique Ltd cannot guarantee the exact length of time hair removal results will last.

Regular waxing appointments may be recommended to maintain results.

Semi-Permanent Make-Up Treatments

Gold Beautique Ltd offers professional Semi-Permanent Make-Up (SPMU) treatments designed to enhance and define facial features.

Semi-Permanent Make-Up treatments may include, but are not limited to:

Brows
Eyeliner
Lip blush
Other agreed SPMU treatments discussed during consultation

Clients must ensure they have selected the correct treatment and understand the service they are booking before attending their appointment.

A consultation is an important part of the Semi-Permanent Make-Up process. During consultation, your desired results, expectations, treatment suitability and any concerns will be discussed.

Consultation & Client Information

A consultation form must be completed before treatment begins.

Clients have a responsibility to provide accurate and truthful information regarding:

Medical history
Allergies
Medication
Previous treatments
Previous Semi-Permanent Make-Up procedures
Skin conditions
Any other information that may affect treatment suitability

Gold Beautique Ltd relies on the information provided to ensure a safe and effective treatment.

Clients accept responsibility for any incorrect or incomplete information provided.

You must inform Gold Beautique Ltd if your health, medication or circumstances change before future treatments.

Patch Testing

A patch test may be required prior to treatment.

Patch tests do not guarantee that a reaction will not occur.

If you experience any signs of a reaction following a patch test or treatment, you must contact Gold Beautique Ltd as soon as possible.

If a reaction is severe, you should seek medical attention immediately.

Gold Beautique Ltd reserves the right to refuse treatment where a required patch test has not been completed.

Previous Semi-Permanent Make-Up

If previous Semi-Permanent Make-Up has been completed in the treatment area, it is mandatory to book a consultation before treatment.

Gold Beautique Ltd will assess the existing work and advise on the recommended treatment option.

Previous work may affect:

Treatment suitability
Final appearance
Colour results
Healing process

In some cases, previous pigment may require removal or additional procedures before a new treatment can be performed.

Treatment Expectations & Results

Clients must understand that Semi-Permanent Make-Up is a process and results vary between individuals.

Final results depend on factors including:

Skin type
Skin condition
Lifestyle
Aftercare
Healing response
Natural skin regeneration

Gold Beautique Ltd cannot guarantee the final colour, shape or healed result.

Different skin types heal differently and may affect pigment retention and colour appearance.

Immediately following treatment, pigment may appear darker than the expected healed result.

The full healed result will not be visible until the healing process has been completed, which is generally around 6–8 weeks.

Top-Up Treatments

A top-up treatment is required between 6 and 8 weeks after the initial treatment where required.

If a top-up is completed after 9 weeks from the initial treatment, the appointment will be charged as a colour boost treatment.

Top-ups are not included within colour boost treatments.

If an additional top-up is required beyond the included treatment timeframe, this will be charged at the applicable colour boost price.

Treatment Process & Payment Commitment

Once the Semi-Permanent Make-Up treatment begins, you are committing to paying the full treatment price.

Clients should ensure they are fully informed about the treatment, possible outcomes and aftercare requirements before treatment commences.

Aftercare & Healing Process

Following Semi-Permanent Make-Up treatment, clients may experience temporary effects including:

Redness
Sensitivity
Swelling
Bruising
Changes in colour during healing

Aftercare is a vital part of the healing process.

Clients must follow all pre-treatment and aftercare guidance provided by Gold Beautique Ltd.

Failure to follow aftercare instructions may affect:

Healing
Pigment retention
Final appearance
Risk of complications

Gold Beautique Ltd cannot be held responsible where pre-treatment guidance or aftercare instructions have not been followed.

Risks & Possible Complications

Clients must understand that Semi-Permanent Make-Up treatments carry potential risks and complications, including the risk of infection.

Although appropriate professional procedures are followed, individual healing responses cannot be predicted.

Clients should seek medical advice if they experience any unusual, prolonged or severe reaction following treatment.

Photographs & Marketing Consent

Before and after photographs will be taken for treatment records and future reference.

Photographs will only be used for marketing, social media or promotional purposes where permission has been provided on the consultation form.

Healing, Corrections & Additional Treatments

Clients understand that Semi-Permanent Make-Up is a multi-stage process and the final healed result may differ from the immediate appearance following treatment.

Additional treatments, adjustments or colour corrections may be required depending on individual healing, skin type and pigment retention.

Any additional treatments outside the agreed treatment plan will be charged accordingly.

Gold Beautique Ltd cannot guarantee that all colour, shape or pigment retention concerns can be corrected.

Training Academy & Beauty Coaching

Gold Beautique Ltd provides accredited beauty training courses and beauty coaching designed to support students who are looking to develop new skills, start a career within the beauty industry or expand their existing treatment knowledge.

Students must read, understand and agree to these Terms and Conditions before commencing any course or beauty coaching service.

Gold Beautique Ltd aims to create an environment where all students feel safe, comfortable and supported. Students are expected to respect the academy environment, tutors and fellow students at all times.

Course Eligibility

Students must be aged 16 or over to complete any Gold Beautique Ltd course.

Beauty Coaching is not an accredited course.

Some courses may require evidence of previous qualifications before training can commence.

Students must provide any required qualification evidence before attending practical training days.

Further information regarding required previous qualifications will be available on the specific course information page.

Course Payments, Deposits & Refunds

Course payments are non-transferable and non-refundable unless Gold Beautique Ltd is unable to accommodate your training.

Full payment of the course must be completed before access to any course materials is provided.

Store credit cannot be redeemed against courses.

Gift cards may be used towards courses.

Promotions cannot be used in conjunction with each other.

Mobile courses are available and must be confirmed directly through the academy.

Additional charges may apply for mobile training.

Enrolment Requirements

Before commencing your course, you must:

Agree to the Terms & Conditions.
Agree to the Code of Conduct.
Complete and return the enrolment form.
Provide a valid form of photographic identification.

A copy of valid identification can be emailed to:

aleyna@goldbeautique.com

or attached to your enrolment form.

You will not have access to course materials until the required enrolment documents and full payment have been completed.

Course Materials & Academy Access

Students are required to create an account through My Academy, where course materials will be available.

Course materials may be provided in PDF and Word format.

Students are responsible for ensuring they have the appropriate software required to access course materials.

For online courses, students must have access to Skype or Zoom video calling.

Manuals can only be purchased for courses that have been enrolled onto.

Course Accreditation & Insurance

Courses provided by Gold Beautique Ltd are accredited by ABT Insurance.

Students will be able to obtain insurance with ABT Insurance following successful completion of applicable courses.

If students wish to use an alternative insurance provider, it is their responsibility to confirm that the qualification is accepted by their chosen insurer.

Students must also check local council requirements regarding offering treatments to members of the public within their area.

Gold Beautique Ltd strongly advises students to obtain student insurance when completing case studies.

Course Duration & Support

Students will have one year to complete their course.

If additional time is required, an administration fee may apply.

Students will receive continued support for two years from the date of course purchase.

Practical Training, Models & Patch Testing

Students attending the academy are expected to experience treatments themselves as part of their training.

Students may be required to complete a patch test 48 hours before the course and complete the relevant consultation form.

Where a student is unable to receive the treatment themselves, they should bring a model where possible.

Models must also:

Complete a patch test where required.
Complete the relevant consultation form.
Follow any pre-treatment requirements.

Models are not permitted to sit in on training sessions.

Gold Beautique Ltd will provide the model arrival time where applicable.

Where a student cannot provide a model, Gold Beautique Ltd will try to accommodate where possible.

If Gold Beautique Ltd is unable to provide a model, practice may be completed using fellow students or a mannequin where appropriate.

Patch tests can be booked through the Gold Beautique Ltd online booking system.

Student Numbers

Student numbers will not exceed 8 students per training session.

Certificates

Electronic certificates will be provided once students have successfully completed their course requirements.

Printed certificates are available for an additional cost.

Replacement certificates will also incur an additional fee.

Course Assessment & Completion Requirements

Students must complete all required assessments and practical requirements to successfully pass their course.

Case studies may sometimes be required to complete the course, these must be sent individually to:

training@goldbeautique.com

Students must wait for feedback before beginning their next case study.

For online courses, students must also provide three case studies individually and await feedback before continuing.

Online students will also be observed completing the treatment via Zoom or Skype.

The video assessment will include general knowledge questions relating to the subject studied.

Practical Assessment

Students attending group or 1:1 training may have the option to complete an assessment on the same day (excluding online courses).

Students will be assessed throughout the day and must demonstrate the required skills and proficiencies.

If the tutor does not feel the student has met the required standard, a further assessment date will be arranged free of charge or case studies will need to be completed.

Additional Case Studies

In some circumstances, additional case studies may be required to ensure all required skills and proficiencies have been demonstrated.

Additional case studies may be requested where:

Images do not meet the required standard.
Further evidence is required.
The student requires additional support to demonstrate competency.

If a student is struggling to meet the required standard, it may be necessary to repeat the practical training day (excluding online courses).

Sickness, Illness, No Shows & Lateness

Failure to attend a course without notice will result in the loss of that day's training.

If you become unable to attend your course, you must contact Gold Beautique Ltd as soon as possible.

Where possible, Gold Beautique Ltd will try to accommodate individual circumstances. Proof of reason may be requested.

Students must plan their journey accordingly and arrive on time.

If unforeseen circumstances occur, students must contact Gold Beautique Ltd before the course begins.

Failure to do so may result in refusal of entry.

An additional fee may apply to attend another training day.

Leaving a course early may result in failure to complete the course requirements.

Student Code of Conduct

Gold Beautique Ltd wants to provide a safe, comfortable and supportive learning environment where students can ask questions and develop their skills.

Students must:

Treat tutors and fellow students with respect.
Work within their scope of knowledge and training.
Communicate professionally.
Respect other students during practical training.

The following will not be tolerated:

Discrimination of any kind.
Foul language.
Disrespectful behaviour.
Criticism or inappropriate comments towards other students.
Behaviour that disrupts the learning environment.

Gold Beautique Ltd reserves the right to dismiss any student who breaches the Code of Conduct.

Personal Belongings

Students should bring only essential items to training.

Gold Beautique Ltd is not responsible for lost or damaged personal belongings.

Items left at the training facility must be collected within seven days or they may be disposed of.

Electronic Devices

Students may keep electronic devices with them during training where necessary.

Phones must be kept on silent or vibrate during course hours.

If a student needs to take a call, they must leave the classroom area to avoid disturbing other students.

Dress Code & Personal Hygiene

Students must attend training in appropriate attire.

Requirements include:

Comfortable clothing.
Short sleeves.
Black trousers only.
Hair secured away from the face.
Short, clean and presentable nails.
Closed-toe shoes.
Shoes must not exceed a 3cm heel height.
Minimal jewellery.
Good personal hygiene standards.

Failure to follow dress code or hygiene requirements may result in removal from the training session.

Breaks & Refreshments

Short, regular breaks will be provided throughout training days.

Tea, coffee, water and biscuits will be available.

A fridge is available at the training venue for students wishing to store packed lunches or drinks.

Local shops are available should students wish to purchase food or refreshments.

Chewing gum is not permitted within the classroom.

Any student believed to be under the influence of alcohol or drugs will be removed from the course.

All Gold Beautique Ltd training materials, manuals, publications and resources remain the intellectual property of Gold Beautique Ltd.

No training material may be copied, rewritten, reproduced, distributed or shared without written permission.

Materials provided are solely for the purchaser completing the relevant course.

Any breach of copyright may result in criminal prosecution and civil damages.

Health & Safety

All students must follow all health, safety, security and other regulations set out by Gold Beautique Ltd and the training facility.

Students must follow all instructions provided by tutors during practical training.

Complaints Procedure & Appeals

If your training course does not meet your expectations, please contact Gold Beautique Ltd within 14 days of completing your training day to discuss your concerns.

Gold Beautique Ltd will review complaints professionally and fairly.

Termination of Training

Gold Beautique Ltd reserves the right to terminate a student's training where they breach these Terms and Conditions or the Code of Conduct.

If a student is dismissed:

Course fees will not be refunded.
The student will not receive a pass or certificate.
The student may not be permitted to attend future Gold Beautique Ltd courses.

Student Responsibility After Qualification

Completion of a Gold Beautique Ltd course does not automatically guarantee acceptance by every insurance provider.

Students are responsible for ensuring they obtain appropriate insurance, meet any local authority requirements and comply with all relevant regulations before offering treatments to members of the public.

Students should confirm that their chosen qualification is accepted by their preferred insurance provider before practising professionally.